When can I expect my order?
To offer you the best value, we ship your order directly from our trusted suppliers. This allows us to keep prices competitive while ensuring product quality. Orders are processed within 1–2 business days, and delivery in the United Kingdom typically takes 4–6 business days.
The expected delivery date has passed, where is my order?
Most orders arrive within the estimated timeframe, but occasional delays can occur. If 3 extra business days have passed beyond the expected date and you still haven’t received your order, please contact us at support@usebellmere.com.
How much is shipping?
We offer free shipping on all orders.
I’m missing some products from my order
Some orders may be shipped in separate packages due to size, weight, or supplier location. If you ordered multiple items, they may arrive separately within 1–3 business days.
What should I do if my order arrives damaged?
If your product arrives damaged, please email us at support@usebellmere.com with clear photos of the damage. Do not return the item before contacting us — this ensures we can process your request quickly and provide the best solution.
What if I ordered the wrong size or changed my mind?
Contact us at support@usebellmere.com so we can assist you with the next steps. You can also review our Return & Refund Policy for full details.